How to add a payment page
1
Select a payment type
Click 
+ Add page and choose Payment.- One-time - for single, non-recurring transactions
- Subscription - for recurring transactions usually with a fixed price
- Pay what you want - leave the amount up to the customer
A subscription payment page uses one Stripe price. To offer several subscription tiers, add a payment page for each tier and use page logic earlier in the form to send respondents to the right one.
Payment pages can be added anywhere in your form and are available on all plans with no additional fees charged to use the feature. However, usual Stripe fees such as transaction costs still apply.
2
Enter details
Add the details of your payment page and 
Connect to Stripe. From here you can choose the currency, and make the price and product name dynamic by clicking the plus icon or typing @ to reference a specific field.3
Publish and share
That’s it! Click
Preview to try out your form. Payments will only be collected when you Publish the form and send its link.Customize payment settings
On the left-hand panel, you can:- Allow discount codes - add a new code or link an existing one to your form by clicking
Manage discount codes in Stripe - Collect email - to create a new customer on your Stripe account
- Pre-fill fields - automatically fill out the fields of your payment form
- Show testimonial - to help increase checkout rates
- Show disclaimer - to clarify terms and reduce disputes over returns, shipping, and other necessary info
- Send Stripe receipt - after a successful purchase. Be sure to enable the collect email switch.
When a submission is recorded
A form with a payment page can’t move past the payment until Stripe responds. If a respondent abandons the payment or it’s declined, the response stays in progress and doesn’t trigger webhooks, Zapier, or other integrations. Some submissions come through without a completed charge:- Skipping the payment page - if page logic lets a respondent skip the payment page, that path submits without a payment. Keep the payment page on every path to the ending.
- $0 checkouts - one-time payments that total 0, for example with a 100% discount code, submit with nothing charged.
- Free trials - subscriptions with a free trial submit before anything is charged.
- US bank account payments - these submit while the payment is still processing, before the money arrives. Fillout doesn’t update the payment status afterwards, so a submission stays even if the bank payment fails later.
Payment details in each submission
The payment field in each submission includes the payment status, total amount, currency, any discount code used, and the Stripe payment ID. The status is one of these:
To act only on paid orders, for example in a Zapier filter, check that the status is exactly
succeeded. Don’t use “contains”, or succeeded_free orders will match too. An exact match also leaves out US bank account payments, even after they clear, so check those in Stripe using the payment ID.
Pass form data to Stripe
Form fields, like a hidden field filled from a URL parameter, can’t be added to the Stripe payment’s metadata. Each submission includes both the field value and the Stripe payment ID, so you can match them in your own records. To store the value in Stripe too, add a Zapier step that updates the PaymentIntent metadata using the payment ID.Reference the payment intent ID in integrations
You can save the Stripe payment ID to the integration of your choice by referencing it. Go toIntegrate from the top menu and choose a platform.
Under Mappings, click + Add new and look for Stripe Payment ID.
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